Login failed?
We provide the following methods for your reference, you can try it in combination with the video
Method 1. Switch network: switch between WiFi and 4G/5G, try again
Method 2. Try other login methods
Method 3: Turn on the flight mode for about 10 seconds, and then turn off the flight mode
Method 4. Restart the phone
Method 5. Reset DNS
Method 6. If none of the above methods can take effect, please upload the log and contact customer service/staff
We provide the following methods for your reference, you can try it in combination with the video Android: 1. In the mobile phone system settings, allow WearPro to start automatically in the background 2. Lock WearPro to prevent it from being cleaned up by the system 3. Check “My” – “Permission Management” iOS: 1. Allow…
We provide the following methods for your reference, you can try it in combination with the video We provide a variety of login methods. Email verification code login, Email-password login, Google account login and iPhone can also login with an Apple account. Besides, you can just choose Gust Mode, which means you don’t have to…
We provide the following methods for your reference, you can try it in combination with the video. iOS: Restart the switch of app notificationPlay Turn on the notification permission of the App Turn on the notification permission of WeChat, QQ and other apps Open the message notifications of WeChat, QQ and other apps When the…
Why is there no response when I find the phone? If the phone does not ring when looking for the phone, and you are sure that you’ve turned on the ringtone, then you just need to wait patiently for 15-30 seconds, and try again. This is because the App is launching, and it takes a…
We provide the following methods for your reference, you can try it in combination with the video iOS: 1. Make sure your phone is turned on 2. Search the Bluetooth address of the watch/scan the QR code of the watch Android: 1. Make sure the mobile phone Bluetooth is turned on 2. Make sure that…
This is because you didn’t allow the floating window permission. Open settings,click application management. Scroll down and find WearPro. Turn on floating window permission and you can find your phone normally. If your watch is disconnected, there is no response to find the phone, either. Ensure the stability of the connection between the app and…