Connection failed or unable to connect

We provide the following methods for your reference, you can try it in combination with the video. iOS: Restart the switch of app notificationPlay Turn on the notification permission of the App Turn on the notification permission of WeChat, QQ and other apps Open the message notifications of WeChat, QQ and other apps When the…

We provide the following methods for your reference, you can try it in combination with the video iOS: 1. Make sure your phone is turned on 2. Search the Bluetooth address of the watch/scan the QR code of the watch Android: 1. Make sure the mobile phone Bluetooth is turned on 2. Make sure that…

We provide the following methods for your reference, you can try it in combination with the video Android: 1. In the mobile phone system settings, allow WearPro to start automatically in the background 2. Lock WearPro to prevent it from being cleaned up by the system 3. Check “My” – “Permission Management” iOS: 1. Allow…

We provide the following methods for your reference, you can try it in combination with the video 1. Upgrade watch firmware 2. Restart the phone (Make sure your phone time is absolutely correct) 3. Tap “Factory Reset” in the watch 4. Try again after logging out of the app

Login failed? We provide the following methods for your reference, you can try it in combination with the video Method 1. Switch network: switch between WiFi and 4G/5G, try again Method 2. Try other login methods Method 3: Turn on the flight mode for about 10 seconds, and then turn off the flight mode Method…

This is because you didn’t allow the floating window permission. Open settings,click application management. Scroll down and find WearPro. Turn on floating window permission and you can find your phone normally. If your watch is disconnected, there is no response to find the phone, either. Ensure the stability of the connection between the app and…